Draft AI replies to new Google Business reviews and alert your team

Step 5 of 12

05 / 12If

Branch on rating with Negative Review?

Add an If node named Negative Review? checking whether the rating is 3 or below, so low and high ratings get handled differently downstream.

The n8n panel for: Branch on rating with Negative Review?3 things to set here
  1. 1Open the If nodedouble-click it on the canvas
  2. 2Conditionpaste as an expression
  3. 3Check before moving onA test review with a rating of 3 or lower follows the true branch; 4 and 5 star reviews follow the false branch.
If panel in n8nTap to enlarge
Conditionexpression
{{ $json.rating }} <= 3
Checkpoint
A test review with a rating of 3 or lower follows the true branch; 4 and 5 star reviews follow the false branch.