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Understand what you're building before you touch the canvas
Every other automation in this library is a fixed path: this happens, then that happens. An agent is different. You give it a set of tools and a job description, and it decides which tools to use, in what order, for whatever you asked.
That means one workflow covers dozens of jobs. "Who emailed me about the Henderson quote and what did I promise them?" "Book a 30 minute call with Sam next Tuesday afternoon." "Summarise this week's leads and post it to the team." Same agent, no rebuild.
The trade-off: an agent is only as good as its tool list and its prompt. Both are what the rest of this build is about.
Tip
Read this step properly. Almost every failed agent build is someone who skipped the mental model and then wondered why it 'ignored' an instruction.
Checkpoint
You can explain, out loud, the difference between a fixed workflow and an agent.